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Home > Proxy Access

Proxy Access

If you are managing the health of another, you can apply for proxy access. This provides access to the person's online account for:

  • book and view appointments
  • order medication
  • access to medical records

Contact the surgery to request proxy access.

Proxy access on behalf of children

Individuals with parental responsibility for a child generally have the right to access their child's medical records. However, not all parents automatically have parental responsibility.

 

Proxy access for a parent or guardian to a child’s records is a practice-level decision and is usually granted up to the child’s 13th birthday. After this age, a letter of consent from the child is required to continue access

Proxy access on behalf of another adult

A person must request an account for online access at the practice where the person they are acting for is a patient. Proxy is the recommended alternative to sharing login details. Aa letter of consent from the patient is required before proxy access can be granted, unless they lack the capacity to give consent.

More Information

RCGP guidance on Proxy Access

NHS App: Using linked profiles to access services for someone else

Last Updated 17 Jul 2025

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Catterick Village Health Centre

The Health Centre, High Street, Catterick Village, North Yorkshire, DL10 7LD

  • 01748 811475

Colburn Surgery

Easton Way , Colburn, Catterick Garrison, DL9 4GA

  • 01748 830500
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